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General driver advice on how to avoid being issued with Parking Tickets
Motorists can easily avoid issues often highlighted in the media, by adhering to the following simple tips:
- Most car parks now have some form of parking management system in place – look out for, and read the signs which are displayed. Operators have to adhere to strict criteria set out in the Parking Code of Practice and if the signs are misleading or incorrect, you can raise this with the Operator or the relevant Parking Association.
- Read the signs carefully. Under the Code of Practice, you are given sufficient time to do so and decide whether you want to park under the terms set out.
- Check the payment terms and what you must do – most ANPR camera-monitored sites require you to key in the full, correct vehicle registration when making payment or registering for a permit, and for manual patrol (warden) sites, you will usually have to display your ticket or permit on the windscreen unless the signs say otherwise.
- If you are required to pay, whether using a machine or on using a remote/phone app, check the terms. Most car parks offer two methods of payment and if you can’t make payment, you will be expected to leave.
- Do not park in private or no parking zones, areas reserved for authorised or permit holder vehicles only, or bays that you are not entitled to park in, such as blue badge holders only, EV charging, or motorbikes only.
- Make sure your registered keeper details are kept up to date with the DVLA – not just your driving licence. This is your legal responsibility and if you don’t, a new owner could be incurring parking charges or other fines when the vehicle is still registered in your name, or a PCN may be sent to your old address, which may possibly lead to charges escalating.
- If you do receive a PCN and you think it has been issued in error, do not ignore it. The quicker you engage with the operator, the quicker any issues will be resolved. Contact details and how to appeal will be set out clearly on the PCN and any reminder letters.
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How long do I have to make a payment for my Parking Charge Notice?
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What happens if I do not pay or appeal my Parking Charge Notice?
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How long do I have to appeal my Parking Charge?
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What happens if I can’t afford to pay the Parking Charge Notice?
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How did you obtain my details?
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How can I appeal my ticket?
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Can I appeal online?
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Can I appeal over the phone?
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Can I pay and then appeal?
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Have you received my appeal?
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Why are my details not being recognised on the appeals form?
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How quickly are appeals responded to?
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Does the amount owed for a Parking Charge Notice increase whilst an appeal is being reviewed?
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Who decides the outcome of my appeal?
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My appeal was unsuccessful. What are my options?
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I’ve had no previous communications from you but now I have a final warning letter, a ‘letter before claim/action’, a county court claim or a CCJ?
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How much time do I have to submit my appeal to POPLA?
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Will the charge be put on hold while it is with POPLA?
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What happens after POPLA has reached a decision?
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I had a blue disabled badge on display?
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Why is the charge so high?
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I sold this vehicle; I am no longer the keeper
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Why have I received a letter from a debt collector, solicitor, or your legal team?
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Why don’t you have to issue the ticket on my windscreen?
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Written communication including electronic communication
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